1. HOW OLD DO I NEED TO BE TO PLACE AN ORDER?
To order products from our shop, you have to be of legal age in the destination country and at least 18 years old. Since 18 is the legal age in Lithuania, the latter is a rule that applies to all our customers.
2. WILL I RECEIVE A TRACKING NUMBER FOR MY ORDER?
Once your order has been shipped, you will receive a shipping confirmation including your order’s tracking number, which you can also view in the Order History of your customer account.
3. CAN I TRACK POSTAL PACKAGES?
4. HOW DO I KEEP MY KILLAPODS AS FRESH AS POSSIBLE, FOR AS LONG AS POSSIBLE?
We highly recommend you to store your Killapods product in a cool spot; your refridgerator, for example. This will make your product stay fresh much longer.
5. DO YOU DELIVER TO MY COUNTRY?
Dilevery to all countries to EU.
If you need any help, information or advice not covered in our Terms and Conditions or FAQ, you are welcome to contact our customer support.
If inquiring about a specific order, please indicate the order number in the e-mail subject, along with a short description of the matter (e. g. “Order xxxxx – address change”).